Citizen’s /Client’s Charter
For
CCS National Institute of Agricultural Marketing
Kota Road, Bambala (Near Sanganer)
Jaipur -302033
(2016-17)
Address: Kota Road, Bambala, Near Pratap Nagar
Sanganer, Jaipur- 302033 (Rajasthan)
Website : www.ccsniam.gov.in
Citizen’s Charter of NIAM
- About the NIAM :-
- 1.1 The CCS National Institute of Agricultural Marketing (NIAM) is the premier National level Institute in the field of agricultural marketing set up by the Government of India in August 1988.
- 1.2 The Institute is an autonomous body operating under the aegis of the Ministry of Agriculture and Farmers Welfare, Government of India. The Union Minister for Agriculture is the president of the General Body of NIAM and the Secretary, Department of Agriculture and Farmers Welfare is the Chairman of the Executive Committee.
- Vision :- To be an Institute of excellence and repository of knowledge, to enhance the efficiency and effectiveness of agricultural marketing systems which are inclusive and empower the primary producer, by building capacity of various stakeholders through teaching, training, applied research, policy advocacy, and consultancy services.
- Mission:-
- To build marketing systems to enable primary producers, particularly small and marginal farmers to enhance their net income.
- To contribute to agri-business market development and management knowledge and practice through cutting edge applied research and its dissemination.
- To facilitate efficient, sustainable and inclusive agro value chains.
- To facilitate formulation and modification of public policy on agricultural marketing through action oriented, applied research and consultancy.
- To nurture innovative agri-prenuers and professionals to manage emerging agri-business concerns.
- To enhance international co-operation in agriculture marketing for global food security and sustainable agriculture.
- Mandate :- The mandate of the Institute includes research, training, consultancy, education and policy support to the Government.
- Training
- Research
- Consultancy
- Education
- Policy Support
- List of Stakeholders/Clients :-
S.No. Heading 1 Citizens of India 2 Ministry of Agriculture & Famers Welfare 3 Farmers, Farmers Organizations, Agricultural marketing functionaries and stakeholders. 4 Central Government and its organizations. 5 State Governments and their organizations including State Agriculture Marketing Boards. 6 Private sector and industry working in the field of agriculture marketing. 7 Students of PGDABM programs, students from several Agricultural Universities and other official guests visiting NIAM, Agribusiness Companies, Banks, Development Agencies. 8 Contractors/Agencies/Vendors delivering goods and services to NIAM. 9. NIAM employees, Contract employees. 10 Vendors providing services in NIAM. - Main Services/Transactions :-
S.No. Services Unit/Service Head Contact details Process Fees 1 Training Dr. S.R.Singh, Dy. Director 0141-2795132, 8860617457, 8094777748
Fax-0141-2770595
This email address is being protected from spambots. You need JavaScript enabled to view it.Coordinate with other faculty for organizing training programs. Reply to the stakeholder will be given within 15 working days of receipt of the application. As per the norms of the Institute 2 Research Dr. Shuchi Mathur, Asstt. Director
0141-2795134,
This email address is being protected from spambots. You need JavaScript enabled to view it.
9829183421
Fax:0141-2770595Obtaining approval of proposals within time frame and acceptance of completion reports. Reply to the stakeholder will be given within 15 working days of receipt of the application. As per TOR 3 Consultancy Dr. S.R.Singh, Dy. Director 0141-2795132, 8860617457, 8094777748
Fax-0141-2770595
This email address is being protected from spambots. You need JavaScript enabled to view it.Preparing proposals and delivering the outputs. Reply to the stakeholder will be given within 15 working days of receipt of the application. As per TOR of Consultancy Project. 4 Post Graduate Diploma in Agri-Business Management (PGDABM) Dr. S.R.Singh,
Dy. Director
0141-2795132,
8860617457, 8094777748
Fax-0141-2770595This email address is being protected from spambots. You need JavaScript enabled to view it.
Director, PGDABM. Reply to the stakeholder will be given within 15 working days of receipt of the application. As per approval 5 Administration Dr. Sahdev Singh, Director
8826139738
This email address is being protected from spambots. You need JavaScript enabled to view it.Administration, Reply to the stakeholder will be given within 15 working days of receipt of the application NIL 6 Accounts Shri. M. K. Jain, Section Officer 9571584878
This email address is being protected from spambots. You need JavaScript enabled to view it.Account Section, Reply to the stakeholder will be given within 15 working days of receipt of the application. In case of payment it will be given within 7 working days. NIL - Grievances Mechanism and Time Frame for Disposal :-
S.No. Name of the Public Grievance Officer Helpline Number E-mail Mobile Number 1 Dr. Sahdev Singh, Director 0141-2795117 This email address is being protected from spambots. You need JavaScript enabled to view it. 8826139738
Contact Point :-
Director General
Ch. Charan Singh National Institute of Agricultural Marketing (CCS NIAM)
Kota Road, Bambala, Sanganer, Jaipur-302033- Rajasthan
Telephone: 0141-2770027, 2795104/Fax: 0141-2770595, 2771938